Baggage

Packed and ready to go

To make your journey as smooth as possible, we recommend that you check your baggage allowance before you arrive at the airport. If the weight of your luggage is over your allowance, you may need to pay an excess baggage charge.

Smart Luggage flies well on Air Niugini Terms and Condition of Carriage

Passenger Check Luggage – Must know

There are certain items which you must not include in your baggage:

  • Perishable or fragile items which include and are not limited to cash, precious metals, jewellery, laptop, digital camera, mobile phone, I-pad or any other electronic device of value, negotiable papers, business documents or samples, securities items or other valuables and immediate medications. Except as provided for under the relevant provisions in 5 or 6 of your ticket cover, Air Niugini will not be liable for the loss, damage to or delay in the delivery of any fragile or valuable Item/s and medications that are packed as checked baggage whether with or without the knowledge of the airline. We encourage passengers to ensure valuables & medications are taken as hand carry under the 7kg carryon bag allowance.

Ensure that each piece of your check luggage weight is not above 32kg as per OHS requirements. If a single bag or box is over 32kg, it must be repacked properly or sent as cargo. If your luggage weight exceeds your ticket allowances 16kg /25kg etc., excess fees will be charged at applicable rates.

Travel Insurance recommended

Personal and baggage insurance is recommended. Air Niugini through Paradise Travel Insurance Company has a new Travel Insurance available, which is underwritten by Alpha Insurance. This is a multipurpose policy, which will replace all other policies, currently sold in Air Niugini Travel Centres. Valuable luggage must be insured prior to travel.

Application of Limited Release (LR) Tag at Check –in Counter

A Limited Release tag applies to all perishables / fragile TV screen /solar panel or electronic items etc.. at check-in. Such items will be handled with care all through with the aim of safe delivery, however, incidents do occur and if in the event of delay/loss or damage, the airline is released from liability. Nevertheless, we assist to trace /investigate and immediately return passenger mishandled luggage with a formal letter of apology & insurance. Any goods commercially intended in large quantity or items of high value should be shipped through Air Niugini Cargo as Consignment. Hence in the event of delay / loss or damage, a claim can be rightfully lodged with Air Niugini Cargo. The Airline’s Conditions of Carriage common to all major Airlines in the world states, that the Carrier is not liable for loss or damage to perishable, fragile and valuable items such as laptops, mobile phone, digital camera, cash, documentations or any other electronic equipment that may have been packed as checked baggage, with or without knowledge of the airline. International Tariffs classifies checked baggage as clothing and toiletries only for travel, which can be compensated if reported delayed / damaged or loss due to mishandling by airline.

Name Tags

Please ensure to obtain name tags and a copy of this flyer from the check in counter staff or sales agent when finalizing your ticket purchase. Add a permanent contact details email / landline plus a mobile number so that you can be easily contacted in the event that your luggage is mishandled. Name tags must be attached to a handle on your bag or slotted in one clear empty pocket on the bag where contact details are clearly visible. Generally a name tag must be attached to your bag. Any cardboard box or esky containing personal items intended for checked in baggage must be labelled with your name, contact details, mobile number / landline and email address for ease of quick restoration if mishandled between handling ports in your travel itinerary.

Ref: An extract from Air Niugini Ticket cover / pocket, Limited Release & Name Tag Added.

We recommend you to download a copy of this notice for your reference here: Baggage Awareness Notice (PDF)

Checked Baggage Allowances

Passengers (except infants*) on Air Niugini are allowed the following baggage.

Route Piece Allowances and Dimensions Weight Allowance
(No single item should exceed 32kg in weight for handling purposes.)
Papua New Guinea Domestic

Business Class

Executive Club Members

Economy Class

Executive Club Members

20 Kg

29 Kg

16 Kg

25 Kg

To/From Brisbane, Cairns, Sydney,Townsville

Business Class

Executive Club Members

Economy Class

Executive Club Members

40 Kg

56 Kg

30 Kg

46 Kg

To/From PNG-TYO

Business Class

Executive Club Members

Economy Class

Executive Club Members

40 Kg

45 Kg

25 Kg

35 Kg

All Other International Routes

Business Class

Executive Club Members

Economy Class

Executive Club Members

40 Kg

45 Kg

30 Kg

35 Kg

To/From North America

1. Business Class – Baggage Allowance for NORTH AMERICA ticketed and origin passengers will be 2 pieces at 32kg each piece. (total dimension of the two pieces must not exceed 270cm (106in) with no one piece exceeding 158cm (62in).

2. Economy Class – Baggage Allowance for NORTH AMERICA ticketed and origin passengers will be 2 pieces at 23kg each piece. (Total dimension of the two pieces must not exceed 270cm (106in) with no one piece exceeding 158cm (62in).

3. Baggage allowance above will apply where carriage is on the same day or (within 24 hours) or next scheduled PX flight day. Flight numbers needs to be shown on the bookings to ensure all stations are aware its same day travel or within 24 hours or next scheduled PX flight day.

4. Where an intended stopover is taken enroute, applicable baggage allowance for each sector/carrier will apply.

5. Baggage allowance above will apply where carriage is on the same day (within 24 hours) between POM PX International arrival & PX domestic departures and vice versa.

Note: Under US Department of Transport Regulations, if your travel to, from or within the USA involves one or more airlines, the airline whose flight number appears first on your ticket will determine whether its baggage rules or another airline’s baggage rules will apply to all the flights in your itinerary.

32 Kg (70 lbs.)
Each Piece

 

 

23 Kg (51 lbs.)
Each Piece

Infants – Less than 2 years of age for Papua New Guinea domestic and International travel.

Route Piece Allowances and Dimensions Weight Allowance
Domestic Business/Economy 10 Kg
All other International Routes Business/Economy 10 Kg
To/From North America Infants not entitled to a seat shall additionally be allowed one checked piece provided that the sum of the 3 dimensions shall not exceed 115cm (45in) and that the weight shall not exceed 10 Kg. 10 Kg (One Piece)

Infants shall additionally be allowed one checked or carry on fully collapsible stroller/pushchair or infants carry basket or infant’s car seat which may be carried in the passenger cabin subject to the availability of space.

Additional Free Baggage

  • A fully collapsible wheelchair and/or a pair of crutches if the passenger is dependent on this for both domestic and International travel
  • 10kg of any sporting equipment or 15kg of scuba diving equipment may be included in the passenger’s free baggage allowance. Weight in excess will be assessed at the applicable excess baggage charges. This allowance also applies to domestic travel in conjunction with international journey, provided that tickets are not issued separately. If international and domestic tickets are issued separately, they must be cross-referenced

There are certain items which you must not include in your baggage:

  • Items prohibited by the law or government policies of any state to be flown from or to;
  • Items which are likely to endanger the aircraft or persons or property on board the aircraft and are generally considered by Air Niugini to be unsuitable for carriage because they are dangerous or unsafe or by reason of their weight, size, shape or character;
  • Perishable or fragile items which include and are not limited to cash, precious metals, jewelry, laptop, camera, mobile phone, I-pad or any other electronic device of value, negotiable papers, business documents or samples, securities or other valuables. Except as provided for under the relevant provisions in 4 and 5, Air Niugini will not be liable for the loss, damage to or delay in the delivery of any fragile or valuable Item/s that are packed as checked baggage whether with or without the knowledge of the airline . We encourage passengers to ensure valuables are taken as hand carry or are on them.

Note:
Please be aware that Storage limitations apply on some Air Niugini operated services. Domestic travel is defined as travel not combined with any international flights. International travel is defined as travel between two or more countries including any flights within those countries when they are combined with any international flights. For International travel, a passenger using Air Niugini connecting services is entitled to the applicable international free baggage allowance. Additional baggage may be carried at a fixed baggage rate per kilogram in excess. An excess fee will be collected for each kilogram of baggage over the designated free baggage allowance and for each piece that is overweight.

Excess baggage costs for international flights

Charges for international excess baggage will depend on your destination. If your luggage is overweight, our staff will direct you to the excess baggage counter at the airport.